Operations Manager (Full-Time)
About You
We are passionate about what we do and our high standards! We’re looking for someone with the same mind-set as us, someone with a passion for the outdoors (must be an active climber and kayaker), a lover of extreme sports with oodles of enthusiasm and experience to join the team and help us become even better. This is a lifestyle and not just a job! If this sounds like you then read on…
Job Description
We are looking for an Operations Manager to join the team at Hatt Adventures, based from our training centre and shop in Brighton Marina.
This is a great opportunity to take on a key leadership role within our busy and exciting outdoor adventure company. We are committed to running high quality adventures, skills courses and trips. We are an environmentally aware company, committed to minimising our impact on the environment in all aspects of our business.
The role includes both administrative and instructional elements along with recruiting, training and developing new staff, and designing new activities and adventures. You will be expected to work on your own and manage a team of experienced instructors.
Locations
You will be responsible for managing the training at our 3 sites: Brighton Marina (training centre and shop), East Grinstead (training centre) and Portsmouth (Spinnaker Tower Abseils).
Required Skills
You should be a well-qualified outdoor instructor with a strong background in managing staff, delivering outdoor courses and events and have excellent communication and computer skills.
Practical SkillS
- Mountain Training - Rock Climbing Instructor.
- British Canoeing - L2 Kayak / Paddlesport Leader.
- Up to date logbooks demonstrating experience and currency of qualifications and best practice.
- First Aid (16hr Outdoor specific).
- Previous Senior Instructor or Management Experience.
- Excellent leadership and people skills.
Administrative Skills
- Strong organisational skills.
- Good office administration skills.
- Great attention to detail.
- Good interpersonal skills.
- Skilled in computers (ideally Macs) / internet / emails / word / excel.
- Excellent communication skills, dealing with customers / corporate clients / booking agents.
- Support the Director with business strategic planning.
Additional Roles
- Managing budgets / account processes.
- Coordinating staff rotas.
- Writing staff newsletters.
- Interviewing and hiring additional staff.
- Staff training, reviews, appraisals.
Distinct Advantage
- MT - Mountain Leader.
- RYA - Powerboat Instructor or Commercially Endorsed License.
- Course Provider for Mountain Training or Paddle UK
- PCV (D1) Driving license.
- Rope Access Qualification.
What We Offer
We offer you the chance to become involved in this dynamic and expanding company. We are looking for someone who is passionate about their work and who wants to progress the business as we have many great plans for the future!
Staff Equipment Discounts
We offer a staff discount scheme on all equipment sold through the shop.
Training Courses
As well as staff discounts on equipment, you will be able to attend all of our courses free of charge or at cost price. We will also help with any third-party job specific training where relevant to your job role.
Holiday
28 days per year.
Pay
£30-35,000 per annum depending on previous experience and qualifications. Pay is reviewed yearly depending on performance and growth of the business.
Hours
40hrs (normally 9-6pm) with 1hr for lunch over 5 days per week (including weekends) . You will also act as ‘duty manager’ on days off.
Closing Date
8th Dec 2024.
Interviews
Commencing 9th Dec
Start Date
Jan/Feb 2025
Application
Please email your CV along with a covering letter to: jobs@thehatt.co.uk
